Privacy
Privacy Policy
Effective Date: August 16, 2026
Last Updated: August 16, 2026
El Clásico Trips, Inc. (“El Clásico Trips,” “ECT,” “we,” “us,” or “our”) respects your privacy and is committed to being transparent about how we collect, use, disclose, and protect personal information.
This Privacy Policy explains how information is handled when you visit ElClasicoTrips.com, contact us, request information, subscribe to communications, reserve or purchase a travel package, participate in an El Clásico Trips experience, or otherwise interact with our services.
El Clásico Trips is based in Pasadena, California, USA, and serves travelers from the United States and around the world.
If you have questions about this Privacy Policy or how we handle your information, contact us at:
El Clásico Trips, Inc.
Pasadena, California, USA
Email: info@elclasicotrips.com
Phone: 1-800-870-7041
1. Information We Collect
The information we collect depends on how you interact with El Clásico Trips.
Contact and Identification Information
We may collect information such as:
First and last name
Email address
Telephone number
City, state, country, or departure location
Preferred language
Other contact information you voluntarily provide
Trip and Reservation Information
When you inquire about or book an El Clásico Trips experience, we may collect information such as:
Number of travelers
Selected trip or destination
FAN or GOLD package preference
Departure airport or city
Travel dates
Hotel or room preferences
Seating preferences
Trip extensions or special requests
Airline and itinerary information
Information about other travelers included in your reservation
Passport and Travel Information
When necessary to arrange airfare or other travel services, we may collect information including:
Date of birth
Passport number
Passport expiration date
Nationality
Other passport or travel-document information required by airlines, government authorities, or travel suppliers
We collect this information only when reasonably necessary to coordinate travel or fulfill your reservation.
We do not use passport or travel-document information for advertising or marketing purposes.
Payment and Transaction Information
When you make a payment, financial information may be collected and processed by third-party payment processors.
We do not ask customers to enter full payment-card information into ordinary website inquiry or contact forms.
We may maintain records relating to payments, balances, invoices, refunds, deposits, and transaction history as necessary to manage your reservation and our business records.
Financing Information
If you choose third-party financing, your application may be processed by Home Acceptance Corporation & Affiliates.
Home Acceptance may collect financial, credit, identity, and other information directly from you under its own privacy practices.
El Clásico Trips may receive information reasonably necessary to assist with your reservation, such as application or financing status, but the financing provider is responsible for information submitted directly through its application process.
Communications
We may retain information you provide when you:
Submit a website form
Email us
Call us
Request a payment link
Ask questions about a trip
Communicate with us regarding an existing reservation
Provide feedback or a testimonial
Website and Device Information
When you use our website, certain information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Pages viewed
Referring website or source
Approximate geographic information
Date and time of visits
Interactions with the website
Marketing and advertising attribution information
This information may be collected through Squarespace, analytics services, cookies, pixels, and similar technologies.
2. How We Collect Information
We may collect personal information:
Directly from you
Through forms on our website
During the booking and payment process
Through email or telephone communications
Through third-party payment or financing providers
Through airlines, hotels, transportation providers, ticket providers, tour operators, and other travel suppliers
Automatically through website analytics, cookies, pixels, and similar technologies
3. How We Use Your Information
We may use personal information to:
Respond to inquiries
Recommend or explain FAN and GOLD packages
Create and manage reservations
Arrange airfare
Coordinate hotels and accommodations
Arrange airport transfers and transportation
Coordinate tours and experiences
Arrange and coordinate match tickets
Communicate itinerary and matchday information
Provide concierge and customer support
Process or facilitate payments
Assist with payment-plan administration
Assist with third-party financing
Process refunds or reservation changes
Maintain customer and transaction records
Send requested trip information
Send newsletters or marketing communications when appropriate
Improve our website and customer experience
Measure website traffic and marketing effectiveness
Create advertising and retargeting audiences
Prevent fraud or misuse
Protect our customers, business, website, and legal rights
Comply with applicable laws and legal obligations
4. How We Share Information
We do not disclose personal information unnecessarily.
We may disclose information when reasonably necessary to operate our business or fulfill your travel arrangements.
Travel Suppliers
We may share necessary traveler information with:
Airlines
Hotels
Ground transportation providers
Tour operators and guides
Ticket providers
Stadium or hospitality providers
Other travel suppliers involved in your itinerary
Because travel services may take place outside the United States, personal information may be provided to suppliers located in Spain or other countries involved in fulfilling your trip.
Website and Technology Providers
We may use third-party service providers that help operate our website and business, including:
Squarespace
Website hosting and technology providers
Email and communication providers
Analytics providers
Electronic-signature or document-service providers
Customer-management tools
Other business-service providers
These providers may process information on our behalf in connection with services they provide to us.
Payment Processors
Payments may be processed through third-party payment processors.
Those processors may collect payment-card and transaction information directly and handle that information according to their own privacy and security practices.
Financing Provider
If you apply for financing through Home Acceptance Corporation & Affiliates, information submitted through their application is handled under their applicable policies and terms.
Analytics and Advertising Providers
We may use services such as:
Google Analytics
Meta Pixel and Meta advertising tools
Squarespace Analytics
Similar analytics or advertising technologies
These services may receive device identifiers, cookie information, browsing activity, referring information, and other online activity data.
We use this information to understand how visitors use our website, measure marketing performance, and, where permitted, provide more relevant advertising.
Legal, Safety, and Business Purposes
We may disclose information when reasonably necessary to:
Comply with applicable law
Respond to legal process or government requests
Protect our legal rights
Investigate fraud or security concerns
Protect customers or others
Enforce agreements
Respond to emergencies
We may also transfer information as part of a merger, acquisition, sale, restructuring, financing, or other business transaction involving El Clásico Trips.
5. Sale and Sharing of Personal Information
El Clásico Trips does not sell personal information for monetary consideration.
We do use analytics and advertising technologies, including technologies that may disclose online identifiers or browsing activity to advertising or analytics providers.
Depending on the law that applies to you, certain advertising-related disclosures may be considered “sharing,” targeted advertising, or a “sale” even when no money is exchanged.
Where applicable, visitors may manage non-essential cookies and advertising technologies through the cookie controls available on our website.
6. Cookies and Similar Technologies
Our website uses cookies and similar technologies to operate the site, understand website traffic, remember preferences, measure advertising, and improve the visitor experience.
These may include:
Essential Cookies
These cookies are necessary for website functionality, security, navigation, forms, or other essential services.
Analytics Cookies
Analytics technologies help us understand how visitors find and use our website.
We may use Squarespace Analytics, Google Analytics, and similar tools for this purpose.
Advertising Cookies and Pixels
We may use the Meta Pixel and similar technologies to:
Measure advertising performance
Understand actions taken after seeing an advertisement
Build advertising audiences
Retarget visitors with relevant advertising
Where required, non-essential tracking technologies are subject to visitor cookie preferences.
Managing Cookies
Our website provides cookie controls that allow visitors to manage non-essential cookie preferences.
You can also control cookies through your browser settings, although disabling certain cookies may affect website functionality.
7. Do Not Track Signals
Some browsers provide a “Do Not Track” or similar preference.
Because there is not currently a single uniform industry standard for responding to all browser-based Do Not Track signals, our website may not respond to every such signal.
Visitors can use our website's cookie controls to manage non-essential cookies and tracking technologies.
Where applicable law requires us to recognize a legally valid privacy preference signal, we will handle that signal as required by applicable law and available technology.
8. Email Marketing
If you subscribe to our newsletter, request updates, or otherwise consent to receive marketing communications, we may send you information about:
Upcoming El Clásico trips
New travel dates
Packages and availability
Ticket opportunities
Payment options
Travel guides
Special offers
Other ECT travel experiences
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or contacting us at info@elclasicotrips.com.
Transactional or service-related communications concerning an active reservation may still be sent when necessary.
El Clásico Trips does not currently use promotional SMS/text-message marketing.
9. Sensitive Travel Information
Some information required to arrange international travel, such as passport information and date of birth, may be considered sensitive personal information.
We use this information only for legitimate travel, reservation, operational, legal, or security purposes.
We do not use passport or similar sensitive travel information to create advertising profiles or infer personal characteristics for marketing purposes.
10. Data Retention
We retain personal information only for as long as reasonably necessary for purposes including:
Completing travel arrangements
Maintaining reservation records
Providing customer service
Processing payments and refunds
Accounting and tax requirements
Resolving disputes
Complying with legal obligations
Protecting our contractual and legal rights
Maintaining legitimate business records
Different types of information may be retained for different periods.
Sensitive travel information is retained only as reasonably necessary for travel, operational, legal, security, or recordkeeping purposes.
11. Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
We also rely on reputable third-party platforms and service providers for functions such as website hosting, payment processing, analytics, travel fulfillment, and financing.
However, no website, electronic transmission, or information-storage system can be guaranteed to be completely secure.
Customers should avoid sending highly sensitive information through ordinary email or general website inquiry forms unless specifically instructed by our team.
12. Children's Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13 through our website without appropriate parent or guardian involvement.
Families and minors may travel with El Clásico Trips.
When information concerning a minor traveler is required for airfare, accommodations, tickets, or other travel services, that information should be provided by or with the involvement of a parent or legal guardian.
13. Your Privacy Rights
Depending on where you live and the laws that apply, you may have rights concerning your personal information, which may include the right to:
Request access to information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Obtain information about how personal information is used or disclosed
Withdraw consent where processing is based on consent
Object to or restrict certain processing
Opt out of certain targeted advertising or data-sharing practices
Request data portability where required
Exercise privacy rights without unlawful discrimination
Not every right applies in every jurisdiction or circumstance.
To submit a privacy request, email:
Please include “Privacy Request” in the subject line and provide enough information for us to understand and verify your request.
We may need to verify your identity before completing certain requests.
14. California Privacy Information
El Clásico Trips is based in California.
California residents may have privacy rights under applicable California privacy laws.
Depending on whether a particular law applies to El Clásico Trips and to the information involved, those rights may include access, correction, deletion, information about categories of data collected or disclosed, and certain opt-out rights.
If applicable, California residents may submit a request by contacting:
We do not discriminate against individuals for exercising privacy rights available to them under applicable law.
15. International Travelers and Visitors
El Clásico Trips serves travelers from multiple countries.
Our business operations are based in the United States, and information we collect may be processed or stored in the United States or other countries where our service providers or travel suppliers operate.
When necessary to fulfill international travel arrangements, information may be transmitted to airlines, hotels, transportation providers, ticket providers, or other suppliers outside your home country.
Depending on your jurisdiction, you may have additional privacy rights under local law.
16. Third-Party Websites
Our website may contain links to third-party websites, including:
Airlines
Hotels
Tourism organizations
FC Barcelona
Real Madrid
Financing providers
Payment services
Social media platforms
Travel attractions
Other suppliers or partners
El Clásico Trips does not control the privacy practices of those third parties.
We encourage you to review their privacy policies before providing personal information directly to them.
17. Testimonials, Reviews, Photos, and Traveler Content
With appropriate permission, we may feature customer:
Testimonials
Reviews
Photos
Videos
Trip stories
Social media content
on our website, social channels, marketing materials, or other ECT communications.
If you previously provided content and would like to discuss its continued use, contact us at info@elclasicotrips.com.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
Our services
Technology
Website functionality
Travel operations
Vendors and service providers
Privacy practices
Applicable laws or regulations
When we make material updates, we will revise the Last Updated date at the top of this page.
We encourage visitors and customers to review this Privacy Policy periodically.
19. Contact Us
Questions, requests, or concerns about privacy may be directed to:
El Clásico Trips, Inc.
Pasadena, California, USA
Email: info@elclasicotrips.com
Phone: 1-800-870-7041
We will make reasonable efforts to respond to privacy inquiries in accordance with applicable law.
